Our sewer line backed up and flooded our basement with sewage water. I called and they had someone available to come within an hour. They also send your plumbers pic, gps/eta, and bio which was really thoughtful and cool. Josh arrived and assessed the situation and gave us multiple options for repair for our budget, including payment plans. It ended up just being clogged and was able to be fixed same day. Josh even called water restoration for us to get the clean up started. Very professional and very kind. So refreshing to have positive customer service amid the pandemic frustrations. Ended with a high five! Definitely recommend and will continue to use!
Every aspect of our experience was handled professionally with with transparency. We received multiple calls from the company letting us know precisely when our technician, Chris, would arrive. Once there, Chris showed us the issue leading to our leaky kitchen sink, and explained our various options. We felt well informed in our decision , and would happily use High Five and Chris again.
Stephen was professional and knowledgeable. He assessed the problem then provided the solution. It was incredibly easy. Stephen was very nice and answered my questions. At the end, he walked me through all the steps I need to take to ensure the problem doesn't happen again in the future. Overall great experience.
Chris got over to the house within hours of my phone call. Got the job done quickly and efficiently. I was quite satisfied. Their communication is top notch if that is important to you.
Friendly and professional. They showed up on time and made sure the work was done correctly. Answered all my questions.
Brian was very professional and respectful. Very respectful as well. Would definitely recommend.
Excellent customer service, Josh was super helpful and an excellent problem solver who gave me a few options on how to resolve my plumbing issue. Josh made me feel confident in his ability to solve the issue and I will most definitely have him back for future plumbing projects. He was great and I signed up for a membership! Professional, timely, knowledgeable and friendly!! 5 stars for high 5 plumbing!!!
We had a middle-of-the-night plumbing emergency and found this company through Yelp. Leo came and saved our house from flooding. the company was super communicative of when he was on his way. He was super courteous and clean, and very respectful of the home.
After having another plumbing service out that tried to highly rip us off, High 5 came out and per usual they were awesome!! They found the issue and did not try to rip us off while doing it. They are polite and courteous and just plain honest! THANK YOU High 5!
Easter weekend and my drain decides to go out while I've got family over celebrating. High 5 plumbing was the only company that answered my call and had someone out within 2 hours of me calling. We will be using them for all of our plumbing needs moving forward.